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SAP to Test Immersive Car Rental Platform with Hertz, Concur and Nokia

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【Summary】At Mobile World Congress, the tech giant revealed the launching of a new pilot program that aims to test its platform in a live environment.

Michael Cheng    Mar 06, 2017 7:15 AM PT
SAP to Test Immersive Car Rental Platform with Hertz, Concur and Nokia

Car rental services, like Avis and Hertz, haven't changed much in the past decade. The process of selecting, picking up, using and dropping off a rented vehicle at a receiving station is burdening for people with busy lifestyles. Several companies, including Germany-based SAP (Systems, Applications & Products in Data Processing), wants to disrupt how car rental businesses offer their services to customers.

Specifically, SAP wants to make the entire process smarter by incorporating a seamless mobile platform and a digital wallet to transactions made while customers are engaged in the service. At Mobile World Congress, the tech giant revealed the launching of a new pilot program that aims to test its platform in a live environment. The tech giant isn't venturing out into uncharted waters alone. It will join hands with Concur (the brand's expense tracking subsidiary), Hertz and Nokia.

Connected Car Rental Services

Each participant in the pilot program has a different role in the testing of the smart car platform. The system will leverage Nokia's IMPACT tool (Intelligent Management Platform for All Connected Things) for managing devices and sensors connected to an IoT network. This level of connection is capable of facilitating personalized settings and communication between apps, as well as hardware components. For trip documentation and route guidance, the group will rely on Concur's TripLink solution. Data used for such activities, which is quite extensive, from payments made at parking lots to transactions at gas stations, will be collected for reporting.

The SAP Vehicle Network will also be integrated with Mojio's cloud-based services to streamline parking services. Through the collaboration, individuals can locate and commit to a parking spot using data from searches (most likely made using a smartphone) and calendar entries.

"With leading partners like Hertz and Nokia and new customers like Mojio, SAP is delivering new levels of value for businesses and end consumers based on SAP Cloud Platform, SAP Leonardo and tight integration with Concur solutions," said SAP's Executive Vice President of IoT and Digital Supply Chain Dr. Tanja Rueckert in a statement.

SAP Vehicle Network

So how will all of these components work together? At the start of the service, people renting a vehicle can launch the Hertz app and choose their preferred vehicle. After completing the signing on process, one's phone can be used as a digital key for a wide range of services related to car rentals.

For example, the SAP Vehicle Network can find you a route to take based on the location of your destination. This powerful feature is essential for people renting cars, since they usually engage in such services in places where they don't reside. All payments for services, such as transactions at gas stations and parking lots, are completed and logged into Concur's expense tracking platform. Lastly, a mobile wallet is available for facilitating digital payments made through SAP's network.

"SAP Vehicles Network puts the end consumer in the driver's seat by transforming the vehicle into the ultimate digital wallet and making car rental into a seamless, intelligent experience," said Dr. Rueckert.

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